Returns & Exchanges
At EMOTO Supply, we want you to be fully satisfied with your performance gear. If your equipment doesn't meet your expectations, you can return or exchange any unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the gear is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing